All Systems Operational

About This Site

Welcome to the Episerver service dashboard where you can view and register to receive status updates regarding our services. We have launched this communication channel for our customers and partners to ensure that we can keep you updated with the latest information. We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Episerver Support Operational
E-mail Operational
Telephone Operational
Web interface Operational
Digital Experience Cloud Service Operational
EMEA Region Operational
West US Region Operational
East US Region Operational
APAC Region Operational
Canada East Region Operational
Management Portal Operational
Digital Experience Cloud FIND Operational
EMEA Region Operational
APAC Region Operational
East US Region Operational
Canada East Region Operational
Digital Experience Cloud Social Operational
EMEA Region Operational
Everweb Operational
Everweb DC SE1 (Stockholm) ? Operational
Everweb DC SE2 (Stockholm) ? Operational
Everweb DC UK1 (London) ? Operational
Everweb DC AU1 (Sydney) ? Operational
Everweb DC US1 (Chicago) ? Operational
Campaign - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign APIs (REST, HTTP, SOAP) ? Operational
Campaign E-Mail Submission via SMTP Operational
Campaign Secured File Transfer Service (SFTP) Operational
Subscribe and unsubscribe service ? Operational
Intelligence Cloud - US EAST Region (AMZN) Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - EMEA01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - USEA01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - CAEA01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - APAC01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 23, 2021

No incidents reported today.

Apr 22, 2021

No incidents reported.

Apr 21, 2021

No incidents reported.

Apr 20, 2021
Resolved - This incident has been resolved.
We will continue our investigation to establish the root cause. An RCA will be published as soon as it becomes available
Apr 20, 22:52 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 12:04 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 20, 11:59 CEST
Investigating - We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US region (USEA02).

A subset of clients will be experiencing high latency or 5xx-errors.
Apr 20, 11:55 CEST
Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Resolved - This incident has been resolved.
We will continue our investigation to establish the root cause. An RCA will be published as soon as it becomes available
Apr 16, 09:12 CEST
Update - The service continues to be fully operational.
We are actively monitoring the services availability and our investigation to establish the root cause remains ongoing.
Apr 15, 22:27 CEST
Update - The service is fully operational.
We are continuing to monitor the services availability and establish the root cause.
Apr 15, 11:23 CEST
Monitoring - The issue has been identified and successfully mitigated. We're monitoring the results and continue investigating the root cause.
Apr 15, 09:51 CEST
Investigating - We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the US region, USEA01.

A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available.
Apr 15, 09:09 CEST
Apr 15, 2021
Resolved - This incident has been resolved. We will continue our investigation to establish the cause.
The Incident Postmortem will be published as soon as it becomes available.
Apr 15, 04:16 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 21:54 CEST
Investigating - We are currently investigating an event that is impacting the availability on the
Search & Navigation (FIND) service in the US region, USEA01.

A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available.

Thank you for your patience.
Apr 14, 20:38 CEST
Apr 14, 2021
Resolved - This incident has been resolved. We will continue our investigation to establish the cause.

A Post Mortem will be published as soon as it becomes available.
Apr 14, 16:48 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 14:30 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 14, 13:59 CEST
Investigating - We are currently investigating an event that is impacting the availability on the
Search & Navigation (FIND) service in the US region, USEA01.

A subset of clients will be experiencing high latency or 5xx-errors.

We will post additional updates hourly or when we have information available.

Thank you for your patience.
Apr 14, 13:34 CEST
Apr 13, 2021

No incidents reported.

Apr 12, 2021
Resolved - Services are back to normal since 03:22 CEST
Apr 12, 03:30 CEST
Update - We are continuing to investigate this issue.
Apr 12, 03:22 CEST
Investigating - Since around 02:34 CEST Campaign services are only partially available.
We are investigating.
Apr 12, 03:12 CEST
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.