All Systems Operational

About This Site

Welcome to the Episerver service dashboard where you can view and register to receive status updates regarding our services. We have launched this communication channel for our customers and partners to ensure that we can keep you updated with the latest information. We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Episerver Support Operational
E-mail Operational
Telephone Operational
Web interface Operational
Digital Experience Cloud Service Operational
EMEA Region Operational
West US Region Operational
East US Region Operational
APAC Region Operational
Canada East Region Operational
Management Portal Operational
Digital Experience Cloud FIND Operational
EMEA Region Operational
APAC Region Operational
East US Region Operational
Canada East Region Operational
Digital Experience Cloud Social Operational
EMEA Region Operational
Everweb Operational
Everweb DC SE1 (Stockholm) ? Operational
Everweb DC SE2 (Stockholm) ? Operational
Everweb DC UK1 (London) ? Operational
Everweb DC AU1 (Sydney) ? Operational
Everweb DC US1 (Chicago) ? Operational
Campaign - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign APIs (REST, HTTP, SOAP) ? Operational
Campaign E-Mail Submission via SMTP Operational
Campaign Secured File Transfer Service (SFTP) Operational
Subscribe and unsubscribe service ? Operational
Intelligence Cloud - US EAST Region (AMZN) Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - EMEA01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - USEA01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - CAEA01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Intelligence Cloud - APAC01 Region Operational
Content Recommendations API Operational
Content Recommendations Management interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 4, 2021

No incidents reported today.

Mar 3, 2021
Resolved - This incident has been resolved.
Mar 3, 02:43 CET
Monitoring - A fix has been implemented and we are monitoring the results
Mar 2, 23:19 CET
Identified - The issue has been identified and a fix is being implemented
Mar 2, 22:53 CET
Investigating - We are currently investigating an issue that may affect a subset of clients who are currently utilizing content recommendation widgets involving images.
Mar 2, 22:32 CET
Mar 2, 2021
Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021
Resolved - This incident has been resolved.
We will continue our investigation to establish the root cause. An RCA will be published as soon as it becomes available
Feb 22, 21:01 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 17:50 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 22, 17:42 CET
Investigating - We are currently investigating an event that is impacting the functionality on the FIND service in the US region, USPROD08.

A subset of clients will be experiencing high latency or 5xx-errors.
Feb 22, 17:15 CET
Completed - The scheduled maintenance has been completed.
Feb 22, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 00:00 CET
Scheduled - There will be an emergency maintenance performed by one of our IP transit providers on February 21, 2021 11.00PM UTC. Customers may experience dropped active connections for a short period of time during the maintenance window.

For any questions or concerns please see: https://support.episerver.com/hc/en-us
Feb 12, 16:58 CET
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.