This incident has been resolved.
We will continue our investigation to establish the root cause. A RCA will be published as soon as it becomes available.
Jun 26, 16:50 CEST
All alerts have been cleared and we are closely monitoring the service.
Jun 26, 13:36 CEST
We are continuing to closely monitor the recovery of the service and will provide more updates as soon as they become available.
Jun 26, 12:29 CEST
We have identified the issue and applied a corrective action. We are monitoring the results.
Jun 26, 11:05 CEST
We have received new incoming alerts and we are working on to identify and resolve this issue as soon as possible.
A subset of clients will continue to experience high latency or 5xx-errors.
We apologize for the inconvenience and will share an update once we have more information.
Jun 26, 10:19 CEST
The issue was starting to reoccur. We are continue investigating.
Jun 26, 10:17 CEST
We have implemented a fix and the service are up. We are currently monitoring the health of the FIND Service in the EU region
Jun 26, 09:34 CEST
The issue was starting to reoccur while being recovered. We are working diligently to identify the root cause and performing a fix to bring the service up.
Jun 26, 08:21 CEST
We are currently investigating an event that is impacting the availability on the FIND service in the EU region.
Initial mitigation step has been performed and the service is recovering.
A subset of clients will be experiencing high latency or 5xx-errors.
Jun 26, 06:33 CEST