All Systems Operational

About This Site

Welcome to the Episerver service dashboard where you can view and register to receive status updates regarding our services. We have launched this communication channel for our customers and partners to ensure that we can keep you updated with the latest information. We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Episerver Support Operational
E-mail Operational
Telephone Operational
Web interface Operational
Digital Experience Cloud Service Operational
EMEA Region Operational
West US Region Operational
East US Region Operational
APAC Region Operational
Digital Experience Cloud FIND Operational
EMEA Region Operational
APAC Region Operational
East US Region Operational
Digital Experience Cloud Social Operational
EMEA Region Operational
Everweb Operational
Everweb DC SE1 (Stockholm) ? Operational
Everweb DC SE2 (Stockholm) ? Operational
Everweb DC UK1 (London) ? Operational
Everweb DC AU1 (Sydney) ? Operational
Everweb DC US1 (Chicago) ? Operational
Campaign - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign interfaces (SOAP, http, SMTP, SFTP) ? Operational
Subscribe and unsubscribe service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Completed - The scheduled maintenance has been completed.
Oct 12, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 06:00 CEST
Scheduled - Our US Datacenter colocation vendor, has informed us of a planned maintenance which will occur on October 12th, that will result in a 6-hour maintenance window. During this time your service will be impacted by a downtime lasting the full duration of this window which is scheduled to commence at 23:00 (CST) Saturday October 12th, 2019 and will conclude at 5:00 (CST) Sunday October 13th, 2019. All clients that are affected by this planned maintenance have been contacted by our Customer Success Team. If you have any question, please don´t hesitate to contact us.

The maintenance window is:
Window start: Saturday October 12th, 2019 - 23:00 (CST)
Window Stop: Sunday October 13th, 2019 - 5:00 (CST)
Duration: 6h

Questions:
Any questions can be sent to support@episerver.com
For urgent matters, please call support at one of the numbers below:

Europe: +46 8 555 827 50
United Kingdom: +44 800 066 4784 (Toll Free)
North America: 1-(877)-383-0885 (Toll Free)
Asia Pacific and Australia: +61 2 9248 7215
Oct 1, 16:38 CEST
Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019
Postmortem - Read details
Oct 11, 09:30 CEST
Resolved - Between 2019-10-07 02:00 AM CEST and 2019-10-07 06:03 AM CEST we had a Find incident in the EU and APAC Digital Experience Cloud region.

We are still investigating exactly what happened and why to be able to establish the root cause and how we can prevent it for happening again. An incident report will be published as soon as it becomes available.
Oct 7, 12:28 CEST
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.