All Systems Operational

About This Site

Welcome to the Episerver service dashboard where you can view and register to receive status updates regarding our services. We have launched this communication channel for our customers and partners to ensure that we can keep you updated with the latest information. We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Episerver Support Operational
E-mail Operational
Telephone Operational
Web interface Operational
Digital Experience Cloud Service Operational
EMEA Region Operational
West US Region Operational
East US Region Operational
APAC Region Operational
Digital Experience Cloud FIND Operational
EMEA Region Operational
APAC Region Operational
East US Region Operational
Digital Experience Cloud Social Operational
EMEA Region Operational
Everweb Operational
Everweb DC SE1 (Stockholm) ? Operational
Everweb DC SE2 (Stockholm) ? Operational
Everweb DC UK1 (London) ? Operational
Everweb DC AU1 (Sydney) ? Operational
Everweb DC US1 (Chicago) ? Operational
Campaign - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign interfaces (SOAP, http, SMTP, SFTP) ? Operational
Subscribe and unsubscribe service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 12, 2019

No incidents reported today.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019
Resolved - This incident has been resolved. An incident report will be provided as soon as the investigation into the root cause is completed.
Nov 6, 16:09 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 14:58 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 14:37 CET
Investigating - We are currently investigating an event that is impacting the functionality on the FIND service in the EU region (EMEA01). A subset of clients will be experiencing high latency or 5xx-errors.
Nov 6, 14:31 CET
Nov 5, 2019

No incidents reported.

Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019

No incidents reported.

Oct 30, 2019

No incidents reported.

Oct 29, 2019
Completed - The scheduled maintenance has been completed.
Oct 29, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 13:00 CET
Scheduled - During the time frame posted we will be performing a network maintenance job in datacentre SE2.
We expect no impact to our services during this time.
Oct 14, 17:17 CEST
Postmortem - Read details
Nov 1, 13:41 CET
Resolved - This incident has been resolved. An RCA will be provided as soon as the investigation into the root cause is completed.
Oct 29, 17:03 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 16:33 CET
Identified - The issue has been identified and a fix is being implemented.
Oct 29, 16:24 CET
Investigating - We are currently working on an an event that impacted the functionality on the FIND service in the EU Region (EMEA01) and service is now restoring. A subset of clients will be experiencing increased latency or 5xx-errors.
Oct 29, 15:59 CET