All Systems Operational

About This Site

Welcome to the Episerver service dashboard where you can view and register to receive status updates regarding our services. We have launched this communication channel for our customers and partners to ensure that we can keep you updated with the latest information. We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Episerver Support Operational
E-mail Operational
Telephone Operational
Web interface Operational
Digital Experience Cloud Service Operational
EMEA Region Operational
West US Region Operational
East US Region Operational
APAC Region Operational
Digital Experience Cloud FIND Operational
EMEA Region Operational
APAC Region Operational
East US Region Operational
Digital Experience Cloud Social Operational
EMEA Region Operational
Everweb Operational
Everweb DC SE1 (Stockholm) ? Operational
Everweb DC SE2 (Stockholm) ? Operational
Everweb DC UK1 (London) ? Operational
Everweb DC AU1 (Sydney) ? Operational
Everweb DC US1 (Chicago) ? Operational
Campaign - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign interfaces (SOAP, http, SMTP, SFTP) ? Operational
Subscribe and unsubscribe service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 3, 2020

No incidents reported today.

Apr 2, 2020
Resolved - All systems are operational.
Apr 2, 00:12 CEST
Monitoring - Cloudflare has identified and mitigated a network performance issue that resulted in a brief disruption to some DXP sites. All indications are that all the sites are up and stable. For further information, please refer to https://www.cloudflarestatus.com/
Apr 1, 22:29 CEST
Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Resolved - The affected app services have been operational and issue resolved. We are awaiting RCA from Microsoft and we will post it here when we receive it.
Mar 20, 16:03 CET
Update - Microsoft has provided the RCA for one of the two affected applications. Regarding the other application, it was identified that the high CPU consumption of the web app on the instance could cause requests sent to the instance to fail. We are working on mitigation steps and will keep the progress updated.
Mar 20, 04:35 CET
Monitoring - The affected App Services are running without error. Microsoft is investigating the root cause.
Mar 19, 21:42 CET
Investigating - Microsoft reports: we can see that around 19 Mar 2020 15:24 UTC, you have been identified as a customer using App Service in North Central US who may receive intermittent HTTP 500-level response codes, experience timeouts or high latency when accessing App Service hosted in this region. Our engineers are actively investigating about possible issue on this region.

Episerver also had one similar occurrence in EMEA, and is investigating.
Mar 19, 19:00 CET