All Systems Operational

About This Site

Welcome to the Episerver service dashboard where you can view and register to receive status updates regarding our services. We have launched this communication channel for our customers and partners to ensure that we can keep you updated with the latest information. We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Episerver Support Operational
E-mail Operational
Telephone Operational
Web interface Operational
Digital Experience Cloud Service Operational
EMEA Region Operational
West US Region Operational
East US Region Operational
APAC Region Operational
Digital Experience Cloud FIND Operational
EMEA Region Operational
APAC Region Operational
East US Region Operational
Digital Experience Cloud Social Operational
EMEA Region Operational
Everweb Operational
Everweb DC SE1 (Stockholm) ? Operational
Everweb DC SE2 (Stockholm) ? Operational
Everweb DC UK1 (London) ? Operational
Everweb DC AU1 (Sydney) ? Operational
Everweb DC US1 (Chicago) ? Operational
Campaign - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign interfaces (SOAP, http, SMTP, SFTP) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2019

No incidents reported today.

Jun 24, 2019
Resolved - This incident has been resolved.
Jun 24, 15:28 CEST
Monitoring - Cloudflare reports that the network issue has been resolved.

We are still monitoring the service and will provide an update if the situation changes.
Jun 24, 14:58 CEST
Identified - Cloudflare has reported that they are investigating intermittent connectivity issues.

https://www.cloudflarestatus.com/
Jun 24, 14:22 CEST
Investigating - We are currently investigating an intermittent DNS issue affecting a subset of Digital Experience Cloud clients.

We will provide more updates as soon as they become available.
Jun 24, 14:14 CEST
Jun 23, 2019

No incidents reported.

Jun 22, 2019

No incidents reported.

Jun 21, 2019

No incidents reported.

Jun 20, 2019

No incidents reported.

Jun 19, 2019
Resolved - This incident has been resolved and we are waiting for a root cause analysis (RCA) from Microsoft, which will be available once received.
Jun 19, 13:38 CEST
Monitoring - We have no more reports of failing deployments but we are still monitoring the service and advise you to contact support@episerver.com if you encounter any issues.
Jun 19, 11:49 CEST
Identified - The issue has been identified and we can now see that deployments are completing as expected.

Please contact Managed Services, support@episerver.com if you would experience any further issues.
Jun 19, 10:49 CEST
Update - We have now also identified that we have the same issue reported from the US region.

Investigation continues with the support of Microsoft.
Jun 19, 09:56 CEST
Investigating - We are currently investigating an ongoing issue with Azure API´s that affects deployments so we recommend you to not start any new deployments at this time and reach out to Managed Services, support@episerver.com if you need to re-schedule.

We will provide more updates as soon as they become available.
Jun 19, 08:59 CEST
Jun 18, 2019

No incidents reported.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.