All Systems Operational

About This Site

Welcome to the Episerver service dashboard where you can view and register to receive status updates regarding our services. We have launched this communication channel for our customers and partners to ensure that we can keep you updated with the latest information. We would sincerely appreciate any feedback that you can provide us with, so please do not hesitate to e-mail us and tell us what you think! We reserve the right to unsubscribe any non-customers or partners from notifications.

Episerver Support Operational
E-mail Operational
Telephone Operational
Web interface Operational
Digital Experience Cloud Service Operational
EMEA Region Operational
West US Region Operational
East US Region Operational
APAC Region Operational
Digital Experience Cloud FIND Operational
EMEA Region Operational
APAC Region Operational
East US Region Operational
Digital Experience Cloud Social Operational
EMEA Region Operational
Everweb Operational
Everweb DC SE1 (Stockholm) ? Operational
Everweb DC SE2 (Stockholm) ? Operational
Everweb DC UK1 (London) ? Operational
Everweb DC AU1 (Sydney) ? Operational
Everweb DC US1 (Chicago) ? Operational
Campaign - EMEA Region Operational
E-mail dispatch ? Operational
Bounce management ? Operational
Tracking ? Operational
Online versions of mailings ? Operational
Hosting of images and files ? Operational
Campaign user interface ? Operational
Campaign APIs (REST, HTTP, SOAP) ? Operational
Campaign E-Mail Submission via SMTP Operational
Campaign Secured File Transfer Service (SFTP) Operational
Subscribe and unsubscribe service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Resolved - This incident has been resolved.

We will continue our investigation to establish the root cause. A post mortem will be published as soon as it becomes available.
Oct 20, 11:54 CEST
Update - We are continuing to monitor for any further issues.
Oct 20, 09:46 CEST
Monitoring - We are currently working on short and long term corrective actions to stabilize the service. At this moment, service is reporting that functionality has been restored and we are continuing to closely monitor the health.

If the situation changes we will provide a new update.

We sincerely apologize for the inconvenience!
Oct 20, 08:07 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 20, 07:24 CEST
Investigating - We are currently investigating an event that is impacting the functionality on the FIND service in the US region, USEA02.

A subset of clients will be experiencing high latency or 5xx-errors.
Oct 20, 04:39 CEST
Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - This incident has been resolved.
Oct 16, 04:16 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 23:37 CEST
Investigating - We are currently investigating an event that is impacting the availability on the FIND service in the EU region (V1)

A subset of clients will be experiencing high latency or 5xx-errors.
Oct 15, 23:20 CEST
Oct 15, 2020
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.