Feb 12, 19:15 CET
This incident has been resolved.
Feb 12, 14:34 CET
A fix has been implemented and we are continuing to monitor the results
Feb 7, 22:24 CET
We are aware of an issue that is impacting a limited group of customers on the FIND service in the EU region.
We are actively investigating and we sincerely apologize for the inconvenience.
Feb 7, 19:29 CET
A fix has been implemented and we are monitoring the results.
Feb 7, 14:29 CET
A subset of clients could still experience network timeouts. We continue to closely monitor the service and work on mitigation efforts to restore full functionality.
Feb 7, 12:57 CET
We are continuing to investigate and test several mitigation efforts to be able to recover service as fast as possible.
Feb 7, 12:03 CET
We are continuing to investigate this issue.
Feb 7, 11:34 CET
The investigation remains ongoing at this time and we are treating this with highest priority. We are working diligently to resolve the current issues as soon as we can.
During the time of the event customer will experience 502 errors when connecting to the service.
We will provide next update within 60 minutes.
Feb 7, 11:02 CET
We are experiencing an event that is impacting a limited group of customers on the FIND service in the EU region.
Engineers are aware of the issue and are actively investigating.
We sincerely apologize for the inconvenience.
Feb 7, 09:17 CET
A fix has been fully implemented and the service has recovered. We are continuing to monitor the results.
Feb 6, 22:48 CET
The issue has been identified and a fix has been implemented and service is recovering. We sincerly apologize for the inconvenience
Feb 6, 21:48 CET
We are currently investigating an event that is impacting the functionality on the FIND service in the EU region.
A subset of clients will be experiencing high latency or 5xx-errors.
Feb 6, 19:35 CET