We will continue our investigation to establish the root cause. A RCA will be published as soon as it becomes available.
Posted Jun 08, 2020 - 05:26 CEST
We have implemented a fix and are currently monitoring the recovery and health of the FIND Service in the EU region
Posted Jun 05, 2020 - 20:10 CEST
After identifying the issue and applying a fix, while we actively were monitoring the situation we noticed the issue was starting to reoccur. This is currently impacting the availability on the FIND service in the EU region and we are working diligently to identify the root cause and apply a fix.
Posted Jun 05, 2020 - 19:19 CEST
A fix has been implemented and we are closely monitoring the results.
Posted Jun 05, 2020 - 16:38 CEST
The issue has been identified and a fix is being implemented.
Posted Jun 05, 2020 - 15:11 CEST
We are continuing to investigate this issue.
We apologize for the inconvenience and will share an update once we have more information.
Posted Jun 05, 2020 - 14:51 CEST
We are currently investigating an event that is impacting the availability on the FIND service in the EU region.
A subset of clients will be experiencing high latency or 5xx-errors.
Posted Jun 05, 2020 - 14:01 CEST
This incident affected: Digital Experience Cloud FIND (EMEA Region).