Search & Navigation maintenance – Migration from legacy infrastructure to latest Cloud-based architecture
Scheduled for Jun 3, 02:00 CEST  -  Aug 3, 02:00 CEST
There will be a maintenance performed on the Search & Navigation Service (formerly known as FIND) in the EMEA region. A subset of accounts provisioned in the EMEA Region on legacy infrastructure, will be moved to the newest generation cloud-based architecture. This will be rolled out in several phases and batches.

First phase includes migration of accounts communicating with serviceUrl

Start time: June 3, 2021 at 00:00 UTC
End time: August 3, 2021 at 23:59 UTC

Each individual account will have a change window of an average of two hours, the time of the move is dependent on how much data the account contains. Search functionality as well as any read-operation will still work during this time. Some customers with a Find API version lower than 13.2.8 might experience some missing content after the account has been moved. In that case, please run the Find re-indexing job.

In our commitment to always improve the platform for our customers we are migrating accounts to a new version of the back-end platform that will provide higher availability, higher resiliency, and better performance. Consolidating onto the newest generation allows us to focus maintenance and continuous improvement on one generation.

For more information, please read the blog post on World from Product Management:

For any questions or concerns please see:
Posted May 20, 2021 - 11:54 CEST
This scheduled maintenance affects: Digital Experience Cloud FIND (EMEA Region).