Content Recommendations: Interuption to tracking and profile updates

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Content Recommendations: Interuption to tracking and profile updates

Incident Report for Optimizely Service

Resolved

Interaction tracking and profile updates in NA and EMEA experienced an interruption at April 29, 2024 1PM CEST. The situation was fully resolved by May 1, 2024 11AM CEST. API, recommendations, and content ingest remaining operational during this interruption. We are replaying interactions, which will bring data into its expected state.

Posted May 01, 2024 - 17:48 UTC

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